It’s NOT my Fault

It’s NOT my Fault

I recognise a whole list of excuses I love using when people – friends, peers, colleagues, or strangers ask me about my profession, my finances, my family… about the life I’m living, for that matter: My father was a teacher, not a businessman. He tried hard but had...
Why Customer Service is so Important

Why Customer Service is so Important

Excellent customer service is crucial for any business to be successful. It can make the difference between a satisfied customer and a dissatisfied one, and can lead to repeat business and positive word-of-mouth advertising. In today’s highly competitive market,...

Brand Value

Dave Boreham CEO and Founder of MCA Training International(Read more about Dave at https://www.mcatraininginternational.com/dave-boreham/.)(Learn more about ThinkLead Ecosystem at...