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    The Secret to Creating Customer Loyalty

    The Secret to Creating Customer Loyalty

    I think it’s fair to say that we all wish for customer loyalty. You know, that kind of loyalty that no matter what, we know that the customer will choose us over any other of our competitors. We try to create this loyalty by giving our customers good deals or even...

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    Stop Spending Start Investing

    Stop Spending Start Investing

    When someone mentions this topic to you, the natural assumption would be that she’s referring to money. But that is only one-fifth of the truth. According to the late Bill Gibson – CEO of KBI (Knowledge Brokers International), we all have 5 personal resources...

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    4 Reasons Why Leaders Need a Mentor

    4 Reasons Why Leaders Need a Mentor

    Mentorship is the buzz word these days whichever aspect of our world you turn to. Even Facebook has incorporated it in its “social learning groups”. So why is this practice important for today’s emerging leaders? As it turns out, even elephants incorporate it in...

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    Unity: Where Our Victories Lie

    Unity: Where Our Victories Lie

    The 2nd of November 2019 was a very special day for us South Africans. Our national rugby team, “The Springboks” won the rugby world cup that was hosted in Japan, defeating England 32-12 in the final match. For those of you who know South Africa will know just how...

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    Changing Your Mind Is Not Enough

    Changing Your Mind Is Not Enough

    So you, like everyone else on the face of the earth, want your life to matter. You want to be a leader who impacts the people who follow you in a positive way. You hope that one day when someone asks one of the team members who the manager was that positively impacted...

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    Affirmation, a Yay of a Nay

    Affirmation, a Yay of a Nay

    To affirm is to encourage or to inspire.  It is also a firm or public statement that something is true or that you support something strongly according to the Oxford English dictionary. Should staff be affirmed often by their team leaders? How does this affect...

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