by Raynor Boreham | Apr 5, 2023 | Uncategorized
Excellent customer service is crucial for any business to be successful. It can make the difference between a satisfied customer and a dissatisfied one, and can lead to repeat business and positive word-of-mouth advertising. In today’s highly competitive market,...
by Louis Groenewald | Mar 30, 2023 | Uncategorized
To be alive is to be subject to the EDO Factor. The EDO Factor states: “All actions in life consist of two foundational actions – Evaluate and Do (EDO)”. The billions of people living on earth may be separated by a multitude of differences in culture, language, and...
by Freda Abah-Dakou | Mar 22, 2023 | Uncategorized
“On your darkest days do not try to see the end of the tunnel by looking far ahead. Focus only on where you are right now. Then carefully take one step at a time, by placing just one foot in front of the other. Before you know it, you will turn that...
by Patrick Abah-Dakou | Mar 16, 2023 | Uncategorized
Introduction I travelled recently from Amsterdam to Accra with KLM. It was a big aeroplane with lots of passengers, clients with multiple demands and requests, inappropriately packed luggage, and parents with crying children. In addition, passengers who boarded the...
by Victor Shidono | Mar 3, 2023 | Uncategorized
When I was asked to write an article about leadership, I drew a blank. But sitting in my car waiting for the rain to reduce I was selectively browsing through other people’s statuses on WhatsApp. One of my must-view statuses is that for Sayed Irfan, a CEO coach and he...
by Dave Boreham | Mar 1, 2023 | Uncategorized
We’re all operating in a VUCA world where volatility, uncertainty, complexity, and ambiguity reign. Because there are no assurances in this environment, garnering both personal and organisational success requires an agile mindset. At a leadership level, agility is a...
