by Patrick Abah-Dakou | Jan 30, 2024 | Blog
Two months ago after several hours of flying, I arrived at my destination a bit exhausted. A nice-looking, professional, and proactive driver was sent to pick me up and take me to my hotel. As the manager of the hotel checked me in, we started a conversation. I was...
by Patrick Abah-Dakou | Sep 28, 2023 | Blog
Two years ago, I was discussing with a company’s Chief Marketing Officer concerning a new project his company wanted to embark on. This project was the first of its kind. After listening to my client, I exclaimed, “This is a very beautiful project, which will...
by Patrick Abah-Dakou | Mar 16, 2023 | Uncategorized
Introduction I travelled recently from Amsterdam to Accra with KLM. It was a big aeroplane with lots of passengers, clients with multiple demands and requests, inappropriately packed luggage, and parents with crying children. In addition, passengers who boarded the...
by Patrick Abah-Dakou | Aug 10, 2022 | Uncategorized
“Your feedback is a priceless and valuable gift for us”, said a lady during a conference I attended some months ago. These words stuck in my mind. I pondered over it for a while, and it has led to the writing of this article. In this article, we will first talk about...
by Patrick Abah-Dakou | Mar 16, 2022 | Uncategorized
Last year I was facilitating an emotional intelligence training for some executives for two different companies. Here are the comments of two participants who occupy key positions in the first company (Company A). Executive A: “We wish to have a Managing Director and...