The great Greek philosopher, Aristotle, once said, “Quality is not an act, it is a habit.” If our habits are not at the quality, we would like them to be, what can we do to change them? Identifying your routine, experimenting with rewards, and isolating the cue are...
In his book, 21 Irrefutable Laws of Leadership, John C Maxwell speaks of a time when he was teaching of a 360-degree leader, which means, a leader exerts his influence not just down on those he leads but also up with his boss and across with his colleagues. During a...
I think it’s fair to say that we all wish for customer loyalty. You know, that kind of loyalty that no matter what, we know that the customer will choose us over any other of our competitors. We try to create this loyalty by giving our customers good deals or even...
The 2nd of November 2019 was a very special day for us South Africans. Our national rugby team, “The Springboks” won the rugby world cup that was hosted in Japan, defeating England 32-12 in the final match. For those of you who know South Africa will know just how...
