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Team Building TNS Egypt 2
Team Building TNS Egypt
Team Building Air BP Sun City South Africa 4
Team Building Air BP Sun City South Africa 3
Team Building Air BP Sun City South Africa 2
Team Building Air BP Sun City South Africa 1
Customer Service in this the Customer Driven Economy
I am sure, like myself, you are experiencing a decline in customer service st andards. Promises made to “get back to you” never materialise, having to listen to a digital message that asks you to press a certain number to activate specific assistance, non-functional...
Seven Keys to Building Great Workteams by Suzanne Willis Zoglio, Ph.D
Fostering teamwork is a top priority for many leaders. The benefits are clear: increased productivity, improved customer service, more flexible systems, employee empowerment. But is the vision clear? To effectively implement teams, leaders need a clear picture of the...
The Manic Society
The Fast Society has had such a short history and has delivered much that is good, and yet its time is almost up already. Isn’t it true that the Fast society has now become a Manic Society? The pace of life for many of us has accelerated past fast to manic. The word...
Nothing is More Contagious Than Positive Energy
I received a lovely plaque from my eldest son’s girlfriend as a birthday present last year which simply said; “Look upward not downward, Look forward not backward, Look outward not inward.” I have placed this plaque in my bedroom where I can see it every morning when...
What is true performance?
Dr. Paul Stoltz in his book “Adversity Quotient” (Published by John Wiley & Sons, Inc.) refers to three types of people. The first group are the “Quitters”. They live compromised lives. They choose to opt out, cop out, drop out and back out of life. They...
The Quick Fix
Charles H andy, the great American author who said, “We need a radical upside down thinking on every major issue that confronts the world today.” The world is changing. We are moving faster than at any other time in our history and we are sitting on a time bomb. “A...