by Dr Dave Boreham | Jun 28, 2012 | Sources |
I am sure, like myself, you are experiencing a decline in customer service st andards. Promises made to “get back to you” never materialise, having to listen to a digital message that asks you to press a certain number to activate specific assistance, non-functional...
by Dr Dave Boreham | Jun 28, 2012 | Sources |
Fostering teamwork is a top priority for many leaders. The benefits are clear: increased productivity, improved customer service, more flexible systems, employee empowerment. But is the vision clear? To effectively implement teams, leaders need a clear picture of the...
by Dr Dave Boreham | Jun 28, 2012 | Sources |
The Fast Society has had such a short history and has delivered much that is good, and yet its time is almost up already. Isn’t it true that the Fast society has now become a Manic Society? The pace of life for many of us has accelerated past fast to manic. The word...
by Dr Dave Boreham | Jun 28, 2012 | Sources |
I received a lovely plaque from my eldest son’s girlfriend as a birthday present last year which simply said; “Look upward not downward, Look forward not backward, Look outward not inward.” I have placed this plaque in my bedroom where I can see it every morning when...