Transformative Leadership for Justice and Equality

Transformative Leadership for Justice and Equality

Leadership has never been more critical than it is today. Across the world, people are grappling with complex problems that require innovative solutions and visionary leaders to implement them. The need for transformational leadership has never been more apparent....
It’s NOT my Fault

It’s NOT my Fault

I recognise a whole list of excuses I love using when people – friends, peers, colleagues, or strangers ask me about my profession, my finances, my family… about the life I’m living, for that matter: My father was a teacher, not a businessman. He tried hard but had...
Grow a New Head

Grow a New Head

The old curse, “May you live in interesting times” is not only upon us but has been acting quite significantly on us in the recent past. Absolutely no benchmark can persuade me that there is certainty and predictability in the future beyond uncertainty and...
Why Customer Service is so Important

Why Customer Service is so Important

Excellent customer service is crucial for any business to be successful. It can make the difference between a satisfied customer and a dissatisfied one, and can lead to repeat business and positive word-of-mouth advertising. In today’s highly competitive market,...
The EDO Factor

The EDO Factor

To be alive is to be subject to the EDO Factor. The EDO Factor states: “All actions in life consist of two foundational actions – Evaluate and Do (EDO)”. The billions of people living on earth may be separated by a multitude of differences in culture, language, and...